This page provides details for getting help via chat, a phone call or email if. And, trying to do both at the same time likely slowed down both as they competed with each other. To make an appointment with a Genius at an Apple Store (which is free), go to the Genius Bar page on Apples website. Once you’ve determined that you do need to bring your device into the Genius Bar, follow these steps to make an appointment: Go to on your computer or in your phone browser.
The issue appears to be: Even though the phone had been "restored from its iCloud backup" it was still downloading tons of data from both Apple Music to my iPhone library as well as from the health app - and it, apparently couldn't do that and download the data needed to restore the pairing with the Apple Watch simultaneously. How to Book an Apple Genius Bar Appointment. The next day, it paired immediately and without any problem. That went on for 3-4 frustrating hours till I noticed that the Health App was still being restored with my data So, we gave up. Then you will be asked to enter your location so Apple can list the closest Apple Stores. You should then be asked to sign in to Apple’s web site using your AppleID username and password. The problem seemed to be a network thing where it just couldn't get the data from my WiFi - it would start and then just hang. You’re now on your way to scheduling a Genius Bar appointment if you click the Bring in for Repair button. But the downside is you probably will need to wait anywhere from a short to a long time before an appointment slot becomes available. From setting up your device to recovering your Apple ID to replacing the screen, Apple Support has you covered. Despite what you may hear, you can indeed just drop by your local Apple Store and get a Genius to look at your device. Get your questions answered by an expert via phone, chat, email, or even Twitter. But, when it wouldn't pair I contacted Apple Support and they tried every trick in the book - but it still wouldn't pair. In addition to the Genius Bar for hardware repairs, you have more immediate support options.
When I got home I restored my iPhone from its iCloud backup and then began the process of pairing it with my Apple Watch. According to the official company, the costs of an appointment will greatly depend on the type of service you’re looking for as services can range from complimentary walk-in demos to full 30- to 90-minute sessions, whereas some sessions can be complementary only if you purchase a certain amount of product. A wrinkle I ran into when Apple replaced my iPhone 6+ was pairing the new phone to my Apple Watch.